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Call Center Agent

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Position Hired: Call Center Agent 

Salary: Negotiable

Job Description

Obtains client information by answering telephone calls; interviewing clients; verifying information.

Determines requirements by working with customers.

Informs clients by explaining procedures; answering questions; providing information.

Maintains communication equipment by reporting problems.

Maintains call center database by entering information.

Job Requirement

Verbal Communication

1 or 2 year experience with customer service or call center

People Skills, Informing, Customer Focus

Customer Service, Attention to Detail

English Communication or Chinese Speaking is Prefer.

 

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HR Executive

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Position Hired: HR Executive

Salary: Negotiable

Job Description:

Employment agreement management

Assist head of recruitment & development in training procedure

Assist line managers in employee performance monitoring and evaluation

Assist head of recruitment & development on creating and keep developing the pool of human resource and career plan

Employee leaves and attendance management

Labor and compliance documents (NSSF, work permit, employee handbooks, etc.)

Employee Transfer and Promotion processing and recording

Employee Business Trip Management

Assist head of recruitment & development on recruitment and selection function

Assist head of recruitment & development on following up and keeping up to date on HR regulation and policies implementation

HR Petty Cash Reimbursement

Issue work recommendation letter

Keep updating the employee master list

Assist head of recruitment & development on recruitment and selection function

Filing and storing employee’s profile (employment agreement, JD, NDA, etc.)

Translation requirement documents (Chinese – English – Khmer)

Perform Other Tasks Assigned by Manager and Top Management

 

Job Requirements

 

Proven working experience in retail HR Function.

Bachelor’s Degree in human resources, business administration, finance or related field.

Effective communicator, both verbally and written in English or Chinese is prefer.

A proven leader with strong interpersonal skills keen to motivate and effectively educate and connect department managers and employees regarding all HR matter.

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Key Account Sales Manager

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Position Hired: Key Account Sales Manager

Salary: Negotiable

Job Description:

 

Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.

Focusing on growing and developing clients, together with generating new business with profitability through customer engagement, proposal presentation till deal close.

Working on account management plans and identifying key areas for improvement sales volume with profit.

Write business plans for all current and opportunity tender business.

You will act as the key interface between the customer and all relevant departments.

Motivating the sales team member to achieve the best results possible.

Attending industry events and conferences to generate new business leads.

Networking with other directors in order to generate new business for the company.

Weekly/Monthly reporting on sales performance against budget and reporting on variances.


Job Requirements:

 

Previous experience in Key Account Sales Management or Territory Sales and display an attitude that is key to success.

Experience in ICT industry is a big plus.

Strong account management and relationship building and excellent inter working skills.

Professional sales training would be a strong advantage.

Proven track record of achieving targets and driving sales growth in a business.

Strong leadership skills and self-motivated.

Fluently speaking, listening and writing in English. Chinese speaking is a plus

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Legal Assistant

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Position Hired: Key Account Sales Manager

Salary: Negotiable

Job Description:

 

Contract Management for all contracts in the company

Review all contracts and work with respective users departments on the Commercial Terms and Conditions of all contracts that need to be signed by Representatives of the Company.

Ensure regulatory compliances of the company at all relevant ministries including but not limited to the Council for the Development of Cambodia, Ministry of Commerce, General Department of Taxation, Ministry of Posts and Telecommunications (Telecommunication Regular of Cambodia), Ministry of Information, Ministry of Labour and Vocational Training, etc.

Ensure corporate compliance of the company in accordance with the company’s statute and policy

Assist to prepare legal letters, contracts, notices and other relevant legal documents

Provide legal advice on any legal matters in the Company

Research and update collections of Cambodian laws and regulations as well as developing archive of legal documents

Assist superiors in ad hoc assignments.

 

Requirements

 

BA degree in major of Law or relevant.

Have at least 3 years working experiences with Legal or Law firm.

Fluent in written and spoken English and Khmer. Knowledge of Chinese is an advantage but no essential.

Have knowledge in business law (law on commercial enterprises), labor law, law on telecommunication, laws related intellectual property rights, law on taxation, and other relevant law.

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Sales Executive

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Position Hired: Sales Executive

Salary: Negotiable

Responsibility:

Follow the Sale supervisor to perform the channel sales / direct sales for marketing strategies

Achieve annual sales target assigned to team and individual. Improve market coverage

Maintain and develop good relationship with customers

Understanding of customer’s requirements to provide satisfaction services to customers

Provide required reports and planning as well as sales forecasts

Monitor and report market activities and industry trends

Look for new projects / follow up projects

Handle customers’ payments

Undertake and perform other duties as assigned by Sales Manager

 

Requirement

Bachelor’s degree in Business or Marketing

Experiences in ISP, Telecom operator or TV service provider are highly preferred.

Confident, Perseverance, Excellent Interpersonal skills

Willing to accept challenges and work under pressure

Be able to traveling to other provinces and field works if needs

Native Khmer speaking. Proficiency bilingual in Khmer/Chinese or Khmer/English are preferable

Having personal motorbike

 

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Branch Manager (Battambang Branch)

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Position Hired: Sales Executive

Salary: Negotiable

Responsibility:

Develop and lead a full function branch team in Battambang Province, Cambodia.

Fully authorized and responsible for achieving business target of the branch: revenue, profitability and customer satisfaction.

Manage daily operation of the branch including business operation, people management, market development, selling, collection, reporting, customer service, etc.

Set up quarterly and monthly targets, develop and execute action plans to achieve the targets.

Drive business growth. Developing new customers, new business opportunities and new revenue streams.

Lead the selling process. Identify opportunities, offer solution and proposals, negotiate contracts and seal deals.

Deploy company strategies, product & solutions and other policies in the Provide.

Provide regular report on branch business, performance and competitionon intelligence and HQ;

Set up objectives for each team member. Motivate the staff and manage staff performance on a regular basis

Interview and recruit branch staff, induction of new recruits, staff training

Continuous professional development and effective performance management.

 

Job Requirements

 

Bachelor Degree or above in Telecommunications or Computer Science.

At least 5 years experience in Sales and Business Development in Telecom Operator/ISP or TV service providers.

At least 2 years experience as a team leader.

Proven track record of achieving business targets, e.g. revenue, profitability and customer satisfaction in Telecom/ISP/TV service industry.

Strong competence in developing new market and new revenue.

Fundamental knowledge of telecom network and TV service.

Native Khmer speaking. Proficiency bilingual in Khmer/Chinese or Khmer/English are preferable

Based in Sihanouk Ville, Cambodia.

 

 

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Pre-Sales-Engineers

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Position Hired: Solution Engineers (Pre-Sales)

Salary: Negotiable

 Job Description

 

Plan, configure, set up, and optimize wireless networks.

Provide technical assessment of requirements and definition from conception to launch.

Evaluate wireless network solutions from vendors.

Make recommendations on systems enhancements for optimization.

Design and validate RF link performance, quality and reliability.

Use measuring and diagnostic tools to test and adjust equipment, including adjusting radio network parameters, adding/deleting of neighbors and recommending possible solutions to hardware problems

Create manuals and support documentation.

Train and mentor other engineers.

Monitor and analyze statistical and drive test data to improve system performance indicators.

 

Job Requirement

 

A Degree in Electrical/ Electronics/ Telecommunication Engineering or equivalent

A minimum of 3 years of full-time experience performing planning, configuration, installation, maintenance, troubleshooting on a variety of network, LAN, WAN, WLAN and wireless backhaul technologies, including but not limited to firewalls, routers, switches, wireless controllers, wireless access points, wireless backhaul CPE, web/authentication servers and end-device network clients.

Understanding of wireless networking concept, standards, protocols (including IEEE 802.11/Wi-Fi), network design, installation, testing and operational support considerations.

Demonstrable knowledge of TCP/IP and WLAN protocols and implementation.

Must be willing to travel within Cambodia

English and Chinese speaking is a plus.

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Advertising Sales Director

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Position Hired: Advertising Sales Director

Salary             : Negotiable

Location          : Phnom Penh

Job Description:

 

Maintain good relationship with clients to ensure continuous business growth.

work with customers to understand their business needs and objectives.

Achieve monthly and annual sales targets in the company’s assigned areas and customer groups.

Regularly evaluate team members’ performance and KPI performance.

Familiar with industry profiles and trends.

Develop sales strategies to keep the company competitive and innovative.

Develop and implement sales strategies, achieve sales targets and expand customer base.

Responsible for the recruitment, screening, management and training of sales personnel.

Through consulting, management, planning, supervision and evaluation of sales personnel performance

Set sales targets and key performance targets for the team

  

Job Requirements:

 

Served as Sales Director in media or TV service provider.

Have the ability to manage multiple projects at the same time and resist pressure to a certain extent.

Have a keen business sense and the ability to solve problems creatively.

 Excellent leadership and organizational management skills.

Analytical and creative thinking.

Have the ability to promote the development of business, from planning to implementation.

Excellent presentation skills, able to fully introduce the advantages of products and services.

Good listening, negotiation and presentation skills.

Good oral communication and writing skills in English/Chinese.

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Advertising Sales Manager

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Position Hired: Advertising Sales Manager

Salary             : Negotiable

Location          : Phnom Penh

Job Description:

 

Manage the sales team to sell advertisement space and time.

Maintain good relationship with clients to ensure continuous business growth.

Coordinate with Sales Director to set pricing for advertisements.

Ensure timely advertising billing and payment for customers.

Develop sales strategies to achieve the short and long term sales revenue objectives.

Review the sales processes and suggest improvements.

Communicate regularly with customers and management to discuss about advertising project progress, status and issues if any.

Determine new sales opportunities by studying the latest market trends.

Determine sales forecast and present the figures to the Sales Director.

Prepare sales presentations and proposals for customers.

Handling contracts, insertions orders, information requests and materials in a timely and accurate manner.

Job Requirements:

 

Native Khmer speaking. Proficiency bilingual in Khmer/Chinese or Khmer/English are preferable.

Interacting with customers to offer advertising services, securing a deal or resolving customer complaint.

Being able to take quick and appropriate decisions such that improves sales.

Being able to direct and supervise the activities of an advertising sales department to ensure work efficiency.

Bachelor’s or Master’s degree in Business, Sales, Marketing, Advertising or related field.

A minimum of 3 years’ proven work experience in TV and media.

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Advertising Sales Executive

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Position Hired: Advertising Sales Executive

Salary             : Negotiable

Location          : Phnom Penh

Job Description:

Achieve monthly sales target assigned. Improve market coverage.

Maintain and develop good relationship with customers

Understanding of customer’s requirements to provide satisfaction services to customers

Provide required reports and planning as well as sales forecasts

Monitor and report market activities and industry trends

Look for new projects / follow up projects

Handle customers’ payments

Undertake and perform other duties as assigned by Sales Manager

 

Job Requirements:

Bachelor’s degree in Business, Sales, Marketing, Advertising or related field

Confident, Perseverance, Excellent Interpersonal skills

Good understanding of TV advertising and marketing

Willing to accept challenges and work under pressure

Experience in Media or TV service provider or media are highly preferred

Native Khmer speaking. Proficiency bilingual in Khmer/Chinese or Khmer/English are preferable

Having personal motorbike

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Business Analyst

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Position Hired: Business Analyst

Salary: Negotiable

Job Description

 

Build trusted client relationships through proactive account management and effective project delivery

Establishes knowledge of client business challenges and priorities to translate into opportunities

Maintains regular client communication and satisfaction, ensuring opportunities and challenges are addressed in a timely manner.

Helps deliver presentations to clients and management teams

Contributes to project discoveries, kickoff, prepare proposals and statements of work following company standards

Translate client’s business needs into detailed business requirements documents, use cases and systems interaction diagrams

Gather, document and analyze output of business and data requirements using any of the following methodologies: use cases, function/non function requirements, epics/user stories

Improve systems or process by studying current practices, identifying process improvements, and designing modifications

Follow and execute against the specific business analysis requirements as defined by the business organization

Helps to establish critical path, milestones, delivery dates, and review client deliverables to ensure they meet client acceptance criteria

Provides leadership throughout the lifecycles of a project, guiding the understanding the project team has through design and development to ensure project requirements are met

Helps establish project test strategy, methodologies, test plans as well as assist with test execution

 

Job Requirement

 

Cable/Telecom experience is required.

3 years of professional business analysis experience, with strong relationship management, account management, and support experience.

Experience working with external clients.

Knowledge of Agile and iterative development methodologies.

Understanding of current technologies and Software Development Lifecycle (SDLC).

Product Management / Product Integration experience.

Ability to obtain, understand and respond strategically to client needs.

Highly detail oriented, well organized, and able to coordinate multiple projects simultaneously.

Strong analytical, problem solving and conflict resolution skills.

Energetic, motivated, service-oriented, and be able to multi task.

Excellent listening, oral, and written communication skills.

Strong interpersonal and teamwork skills.

Flexible to new situations and challenges.

 

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Senior Customer Service Agent

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Position Hired: Senior Customer Service Agent 

 Salary: Negotiable

Job Description:

 

Attracts potential customers by answering product and service questions; suggesting information about other products and services.

Opens customer accounts by recording account information.

Maintains customer records by updating account information.

Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Maintains financial accounts by processing customer adjustments.

Recommends potential products or services to management by collecting customer information and analyzing customer needs.

Prepares product or service reports by collecting and analyzing customer information.

Contributes to team effort by accomplishing related results as needed.

Ensure customer satisfaction and provide professional customer support.

Other tasks from manager

 

Job Requirement:

 

At least 2 or 3 year experience.

Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution

Problem solving skills and strong customer focus

Good communication in Khmer, English and Chinese speaking a plus

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Sales Director

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Position Hired: Sales Director

Salary: Negotiable

Location: Phnom Penh

Job Responsibilities:

 

Develop and execute strategic plan to achieve sales targets and expand our customers base in business network

Own annual sales target of the Company

Build and maintain strong and long lasting relationship with customers.

Partner with customers to understand their business needs and objectives.

Effectively communicate the value proposition through proposals and presentations

Understand category-specific landscapes and trends

Maintains sales staff by recruiting, selecting, orienting, and training employees.

Maintains sales staff job results by counseling and or disciplining employees; planning, monitoring, and appraising job results.

 

 

Job Requirements

 

Proven Sales experience in telecom or cable operator industry

Excellent leadership and organizing skills

Analytical and creative thinking

Ability to communicate, present and influence all levels of the organization, including executive and C-level

Proven ability to drive the sales process from plan to close

Proven ability to articulate the distinct aspects of products and services

Excellent listening, negotiation and presentation skills

Excellent verbal and written communications skills in English, Chinese is a plus

Electrical Engineering or Computer Science degree or equivalent

Willing to travel to province

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Key Account Sales Director

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Position Hired: Key Account Sales Director

 Salary: Negotiable

 Job Description:

 

Own and hit/exceed annual sales targets within assigned territory and accounts

Forming sales strategies to keep company competitive and innovative

Setting revenue targets for team and setting key performance indicators.

Meeting with team subordinate on regular basis to assess performance against KPI’s

Develop and execute strategic plan to achieve sales targets and expand our customers base.

Own monthly sales target of Team

Build and maintain strong and long lasting relationship with customers.

Partner with customers to understand their business needs and objectives.

Effectively communicate the value proposition through proposals and presentations

Understand category-specific landscapes and trends

Maintains sales staff by recruiting, selecting, orienting, and training employees.

Maintains sales staff job results by counseling and or disciplining employees; planning, monitoring, and appraising job results.

Contributes to team effort by accomplishing related results as needed

 

Job Requirements:

 

Previous experience working as a sales director ideally for a similar industry (telecom and/or TV industry)

Ability to manage multiple projects and work to tight deadlines

Keen business sense, with the ability to find creative business-oriented solutions to problems

Excellent leadership and organizing skills

Analytical and creative thinking

Proven ability to drive the sales process from plan to close

Proven ability to articulate the distinct aspects of products and services

Excellent listening, negotiation and presentation skills

Excellent verbal and written communications skills in English and Chinese

 

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Customer Service Manager

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Position Hired: Customer Service Manager

Salary: Negotiable

Job Description:

 

Develop and implement customer service policies and procedures

Define and communicate customer service standards

Review and assess customer service contracts

oversee the achievement and maintenance of agreed customer service levels and standards

direct the daily operations of the customer service team

plan, prioritize and delegate work tasks to ensure proper functioning of the department

ensure the necessary resources and tools are available for quality customer service delivery

review customer complaints

track customer complaint resolution

handle complex and escalated customer service issues

monitor accuracy of reporting and data base information

analyze relevant data to determine customer service outputs

identify and implement strategies to improve quality of service, productivity and profitability

liaise with company management to support and implement growth strategies

co-ordinate and manage customer service projects and initiatives

ensure budget requirements are met

evaluate and performance manage staff

identify and address staff training and coaching needs

Other tasks from manager

 

Job Requirement:

 

Proven working experience as a customer service manager ideally for a similar industry (telecom and/or TV industry)

Experience in providing customer service support

Excellent knowledge of management methods and techniques

Proficiency in English / Chinese

Working knowledge of customer service software, databases and tools

Ability to think strategically and to lead

Strong client-facing and communication skills

Advanced troubleshooting and multi-tasking skills

Customer service orientation

BA in Business Administration, MBA or related field

Able to solve complex problems.

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Media Operation Manager

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Position Hired: Media Operation Manager

 Salary: Negotiable

 Job Description:

 

Supervise news video editing, remote broadcast/electronic newsgathering areas, newscast and broadcast technology.

Act as primary liaison/coordinator for network & affiliate news requests, and point of contact for news logistics & facilities with external relationships.

Initiate and approve requests as appropriate for the purchase, replacement, or repair of equipment and services.

Champion implementation of new technologies and workflows in the news environment.

Planning and management of the TV contents operating and capital budgets in coordination with Director.

Helps to determine the future direction of company operations through regular and clear communications with Director, fellow Top Management.

Troubleshoot technical issues as needed.

Work as primary liaison between Telecom Network Department, Marketing Department and other departments related to implement and maintain TV operation.

Give input on TV contents coverage.

Complete specific projects as requested by the TV Network Director.

Other tasks from manager

 

Job Requirement:

 

3+ years serving in Telecom and/or TV companies

2+ years experiences with media and/or channel broadcast

Understanding of third party ad-servers, channel specs, and other tracking technologies that can be incorporated into buys

Prior experience with media buying platforms

Experience in managing projects and people

Knowledge of ad tech marketing is a plus

Good communication in Khmer and English

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Media Website Developer

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Position Hired: Media Website Developer

 Salary: Negotiable

Job Description:

 

Website and software application designing, building, or maintaining.

Using scripting or authoring languages, management tools, content creation tools, applications and digital media.

Conferring with teams to resolve conflicts, prioritize needs, develop content criteria, or choose solutions.

Directing or performing Website updates.

Developing or validating test routines and schedules to ensure that test cases mimic external interfaces and address all browser and device types.

Editing, writing, or designing Website content, and directing team members who produce content.

Maintaining an understanding of the latest Web applications and programming practices through education, study, and participation in conferences, workshops, and groups.

Back up files from Web sites to local directories for recovery.

Identifying problems uncovered by customer feedback and testing, and correcting or referring problems to appropriate personnel for correction.

Evaluating code to ensure it meets industry standards, is valid, is properly structured, and is compatible with browsers, devices, or operating systems.

Determining user needs by analyzing technical requirements.

Other tasks from manager

 

Job Requirement:

 

At least 3 or 4 year experience.

Bachelor degree in Web development or related field, or relevant experience.

Solid knowledge and experience in programming applications.

Proficient in JavaScript, HTML, CSS.

Proficient in My SQL.

Dedicated team player.

Ability to thrive in a fast-paced environment.

Solid ability in both written and verbal communication.

Knowledge of programming language and technical terminology.

Able to develop ideas and processes and clearly express them.

High degree of independent judgment.

Able to solve complex problems.

Good communication in Khmer and English

 

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Project Team Leader

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Position Hired: Project Team Leader

 Salary: Negotiable

Job Description:

 

Main point of contact with customer on project execution

Understand contractual and customer requirements

Project planning, execution, monitoring, controlling and closing.

Ensure that project is delivered on-time, within scope and within budget

Coordinate internal resources and vendors for the flawless execution of projects

Report to management on project status

 

Job Requirements:

 

Competent in speaking, reading and writing in Chinese. Knowing English and Khmer languages will be favorable.

Experience in project management in telecom, Telemedia or IT industries

University degree in telecom/ communication technologies, electronics/ electrical, IT, or equivalent

Ability to communicate with various departments and levels of people

Ability to identify project execution choke points, plan risk management and devise problem -solving or mitigation measures

PMP (Project Management Professional) or equivalent qualification will be a bonus

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Sales Engineer (Svay Rieng - Bavet)

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Position Hired: Sales Engineer

 Salary: Negotiable

Location: Svay Rieng – Bavet

 Job Description:

 Searching for new clients who could benefit from your products in a designated region

Travelling to visit potential clients

Establishing new, and maintaining existing, relationships with customers

Managing and interpreting customer requirements

Persuading clients that a product or service will best satisfy their needs

Calculating client quotations

Negotiating tender and contract terms

Negotiating and closing sales by agreeing terms and conditions

Offering after-sales support services

Preparing reports for head office

Meeting regular sales targets

Recording and maintaining client contact data

Coordinating sales projects

Making technical presentations and demonstrating how a product will meet client needs

Providing pre-sales technical assistance and product education

Liaising with other members of the sales team and other technical experts

Solving client problems

Helping in the design of custom-made products

 

Job Requirements:

 

Bachelor’s degree in Business or Marketing

Experiences in ISP, Telecom operator or TV service provider are highly preferred.

Confident, Perseverance, Excellent Interpersonal skills

Willing to accept challenges and work under pressure

Be able to traveling to other provinces and field works if needs

Native Khmer speaking. Proficiency bilingual in Khmer/Chinese or Khmer/English are preferable

Having personal motorbike

 

We appreciate your interest and time to asking any further information please contact me via address as below:

Email: pok.bunly@smtelemedia1.com 

Tel: 012 670 974 / 096 2 9999 72

 

 

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Sales Engineer (Banteay Meanchey – Poi Pet )

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Position Hired: Sales Engineer

Salary: Negotiable

Location: Banteay Meanchey – Poi Pet

Job Description:

 

Searching for new clients who could benefit from your products in a designated region

Travelling to visit potential clients

Establishing new, and maintaining existing, relationships with customers

Managing and interpreting customer requirements

Persuading clients that a product or service will best satisfy their needs

Calculating client quotations

Negotiating tender and contract terms

Negotiating and closing sales by agreeing terms and conditions

Offering after-sales support services

Preparing reports for head office

Meeting regular sales targets

Recording and maintaining client contact data

Coordinating sales projects

Making technical presentations and demonstrating how a product will meet client needs

Providing pre-sales technical assistance and product education

Liaising with other members of the sales team and other technical experts

Solving client problems

Helping in the design of custom-made products

 

Job Requirements:

 

Bachelor’s degree in Business or Marketing

Experiences in ISP, Telecom operator or TV service provider are highly preferred.

Confident, Perseverance, Excellent Interpersonal skills

Willing to accept challenges and work under pressure

Be able to traveling to other provinces and field works if needs

Native Khmer speaking. Proficiency bilingual in Khmer/Chinese or Khmer/English are preferable

Having personal motorbike

 

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Sales Executive (Siem Reap)

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Position Hired: Sales Executive

Salary: Negotiable

Location: Siem Reap – Siem Reap Town

Job Description:

Follow the Sale supervisor to perform the channel sales / direct sales for marketing strategies

Achieve annual sales target assigned to team and individual. Improve market coverage

Maintain and develop good relationship with customers

Understanding of customer’s requirements to provide satisfaction services to customers

Provide required reports and planning as well as sales forecasts

Monitor and report market activities and industry trends

Look for new projects / follow up projects

Handle customers’ payments

Undertake and perform other duties as assigned by Sales Manager

 

Job Requirements:

Bachelor’s degree in Business or Marketing

Experiences in ISP, Telecom operator or TV service provider are highly preferred.

Confident, Perseverance, Excellent Interpersonal skills

Willing to accept challenges and work under pressure

Be able to traveling to other provinces and field works if needs

Native Khmer speaking. Proficiency bilingual in Khmer/Chinese or Khmer/English are preferable

Having personal motorbike

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Sales Executive (Preah Sihanouk - Sihanouk Ville)

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Position Hired: Sales Executive

Salary: Negotiable

Location: Preah Sihanouk – Sihanouk Ville

 

Job Description:

Follow the Sale supervisor to perform the channel sales / direct sales for marketing strategies

Achieve annual sales target assigned to team and individual. Improve market coverage

Maintain and develop good relationship with customers

Understanding of customer’s requirements to provide satisfaction services to customers

Provide required reports and planning as well as sales forecasts

Monitor and report market activities and industry trends

Look for new projects / follow up projects

Handle customers’ payments

Undertake and perform other duties as assigned by Sales Manager

 

Job Requirements:

Bachelor’s degree in Business or Marketing

Experiences in ISP, Telecom operator or TV service provider are highly preferred.

Confident, Perseverance, Excellent Interpersonal skills

Willing to accept challenges and work under pressure

Be able to traveling to other provinces and field works if needs

Native Khmer speaking. Proficiency bilingual in Khmer/Chinese or Khmer/English are preferable

Having personal motorbike

 

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Engineer (Phnom Penh)

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Position Hired: Engineer

Salary: Negotiable

Location: Phnom Penh

 

Job Description:

 

Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.

Accommodates client disabilities by recommending devices and techniques.

Maintains client confidence and protects operations by keeping information confidential.

Contributes to team effort by accomplishing related results as needed.

Provide support, including procedural documentation and relevant reports.

Walk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.

Rapidly establish a good working relationship with customers and other professionals, such as software developers

Conduct electrical safety checks on computer equipment.

Other tasks from manager

 

Job Requirement:

 

At least 2 or 3 year experience.

Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution

Problem solving skills and strong customer focus

Good communication in Khmer and English

 

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Engineer (Siem Reap)

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Position Hired: Engineer

Salary: Negotiable

Location: Siem Reap – Siem Ream Town

 

Job Description:

 

Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.

Accommodates client disabilities by recommending devices and techniques.

Maintains client confidence and protects operations by keeping information confidential.

Contributes to team effort by accomplishing related results as needed.

Provide support, including procedural documentation and relevant reports.

Walk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.

Rapidly establish a good working relationship with customers and other professionals, such as software developers

Conduct electrical safety checks on computer equipment.

Other tasks from manager

 

Job Requirement:

 

At least 2 or 3 year experience.

Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution

Problem solving skills and strong customer focus

Good communication in Khmer and English

 

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Finance Manager

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Position Hired: Finance Manager

Salary: Negotiable

Location: Phnom Penh

Job Description:

 

Monitor the day-to-day financial operations within the company, such as payroll, invoicing, and other transactions

Oversee financial department employees, including financial assistants and accountants

Contract outside services for tax preparation, auditing, banking, investments, and other financial needs as necessary

Track the company’s financial status and performance to identify areas for potential improvement

Seek out methods for minimizing financial risk to the company

Research and analyze financial reports and market trends

Provide insightful information and expectations to senior executives to aid in long-term and short-term decision making

Review financial data and prepare monthly and annual reports

Present financial reports to board members, stakeholders, executives, and clients in formal meetings

Stay up to date with technological advances and accounting software to be used for financial purposes

Establish and maintain financial policies and procedures for the company

Understand and adhere to financial regulations and legislation.

 

Job Requirement:

 

Proven experience as a Financial Manager

Experience in the financial sector with previous possible roles such as financial analyst

Extensive understanding of financial trends both within the company and general market patterns

Proficient user of finance software

Strong interpersonal, communication and presentation skills

Able to manage, guide and lead employees to ensure appropriate financial processes are being used

A solid understanding of financial statistics and accounting principles

Working knowledge of all statutory legislation and regulations

BS/MA degree in Finance, Accounting or Economics

 

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Graphic Designer

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Position Hired: Graphic Designer

Salary: Negotiable

Location: Phnom Penh

Job Description:

 

Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.

Facilitate the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products.

Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.

Identify design problems and devise elegant solutions.

Make strategic design and user-experience decisions related to core, and new, functions and features.

Take a user-centered design approach and rapidly test and iterate your designs.

Collaborate with other team members and stakeholders.

Ask smart questions, take risks and champion new ideas.

Other tasks from manager

 

Job Requirement:

 

Three or more years of UX design experience. Preference will be given to candidates who have experience designing complex solutions for complete digital environments.

Expertise in standard UX software such as Sketch, Framer, and the like is a must. Basic HTML5, CSS3, and JavaScript skills are a plus.

Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.

Ability to iterate designs and solutions efficiently and intelligently.

Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.

Be passionate about resolving user pain points through great design.

Be open to receiving feedback and constructive criticism.

Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge in the industry’s latest trends and technologies.

Good communication in Khmer, English

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HOW TO APPLY

Mr. Pok Bunly

Head of Recruitment & Development

012 670 974  |  096 2 9999 72

pok.bunly@smtelemedia1.com

Mr. Duong Phanvichet

Senior HR & Admin Officer

087 555 346

duong.phanvichet@smtelemedia.com

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