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Careers

Job Opportunities

Careers

SingMeng Telemedia LTD, established in 2012,which is an operator based in Singapore and has a registered capital of 100 million US dollars. We provides a one-stop overall information solution including: telecommunications services, system integration services ( ICT\IOT), mobile Internet services, Internet media information and other comprehensive services.

SingMeng has about 6,600 kilometers of optical fiber network in Cambodia. The optical fiber network has covered 25 provinces and cities and 90% of the population, and has an international gateway that connects the world. SingMeng has complete qualifications and holds qualifications such as DTT / OTT / ISP / VoIP. We also is  the first 4K quality TV provider in Cambodia, the only OTT TV service provider, and the only triple play operator in Cambodia.

SingMeng provides four types of services to C-end home users, B-end government and enterprise users, and operators: basic telecommunications services, value-added ICT services, pan-value-added ICT services, and data center IDC services.
Our mission is to create a better life in the digital age with the people of Southeast Asia.

Career Opportunity

Position Hired:   System Engineering, ( Khmer / English / Chinese ). PP
Basic Salary:   Negotiable
Office Location:   Phnom Penh
Schedule:   8:00AM Till 5:30PM
Responsibility:  

❖Server installation hardening and setup OS (Windows and Linux server)
❖Monitor system performance & logs
❖New system implementation with best-practice
❖Backup system configuration and server data with schedule task
❖Control office server and service setup (DNS, Samba, Mail postfix, Hosting server, Free-PBX, Syslog ...)
❖Planning and testing system scalability
❖Problem troubleshooting
❖Provide service support to customer and internal staff
❖Other tasks assign by manager

Requirement:  

❖Bachelor degree of computer science
❖At least 5 years experienced in IT industry
❖Server installation, setup OS, setup RAID, partitioning (LVM) and applying security best-practice
❖Server HA/clustering on OS/App
❖Experience with virtualization (Install, backup, migrate and manage host)
❖Experience with monitoring systems (Cacti, Nagios, Nfsen, IPAM …)
❖Experience mail server, file server, DNS, other services commonly used for office system
❖Proactively manage server and troubleshooting
❖Solid scripting skills (Shell scripts, python …)
❖Networking knowledge (Switching/Routing, VLAN, Trunking, port channel …)
❖Be able to support office staff and customer 24/7

Position Hired:   Network Operations Manager, ( Khmer / English / Chinese ). Phnom Penh
Basic Salary:   Negotiable
Office Location:   Phnom Penh
Schedule:   8:00AM Till 5:30PM
Responsibility:  

•    Operate the NOC and have appropriate technical acumen to support wireless, broadcast and network assets. 
•    Responsible for the daily performance and availability of the organization's network. 
•    Troubleshoot issues (process & system), identify root causes, and proactively implement sustainable corrective actions
•    Analyzes network and recommends upgrades/changes; assesses organization's current and future network needs. 
•    Oversee the management and implementation of large-scale projects and service contracts. 
•    Maintain and enhance a strong service-oriented environment for both internal and external customers, focused on problem prediction, detection and resolution. 
•    Maintain and update disaster recovery procedures and protocols. 
•    Develop and manage the Network Operations budget. 
•    Implement improved processes, which utilize technology, to improve jobs, processes, training, tools and overall work quality.

Requirement:  

•    Bachelor degree in Computer Science, IT, or related field, or equivalent experience and technical training preferred
•    5 years of combined telecommunications and/or network operations experience, including management of multi-layered teams.
•    Experience working on network equipment in an ISP environment, a large NOC or other such teams associated with networking
•    Solid understanding of general service provider network infrastructure 
DWDM, OTN, SDH/SONET, MPLS, IP 
•    Exceptional strategic planning and leadership skills, with proven record of recommending and implementing process and efficiency improvements.
•    Excellent leadership skills; ability to drive and motivate team to achieve results; ability to influence and inspire action through strong decision-making skills
•    Based in Phnom Penn, Cambodia.

Position Hired:   Sales Manager, ( Khmer / English / Chinese ). PP
Basic Salary:   Negotiable
Office Location:   Phnom Penh
Schedule:   8:00AM Till 5:30PM
Responsibility:  

❖ Responsible for Area or Branch sales or business development
❖ Coordinate Vice-President on setting up sales tactics.
❖ Manage area sales team with daily management and target setting.
❖ Actively develop VIP customer and follow up and maintain the key customer.
❖ Finish the monthly, quarterly and yearly collection target assigned
❖ Update the market feedback of responsible area, coordinate with Vice President on
sales strategy and product design adjustment for the area.
❖ Responsible for promotion implementation of the area.
❖ Coordinate on promotion design with Vice President for the area.
❖ Coordinate other departments’ work implementing in the area
❖ Other assignments from reporting Vice President.

Requirement:  

❖ Over 4 years team management experience or over 2 years team management
experience in telecommunications industry.
❖ Over 6 years sales experience or over 3 years working experience in
telecommunications industry. ISP or other telecom operator working experience is
preferred.
❖ At least diploma graduated or telecommunications education background in need.
❖ Fluent Chinese is a must, knowing Khmer is preferred.
❖ Understand and know how to work with system and application
❖ Proven ability of management skill and team work.
❖ Proven quality working under pressure and willingness of new challenges

Position Hired:   IT Support, ( Khmer / English / Chinese ). PP
Basic Salary:   Negotiable
Office Location:   Phnom Penh
Schedule:   8:00AM Till 5:30PM
Responsibility:  

❖ Installing and configuring computer hardware, software, systems, networks, printers and scanners 
❖ Planning and undertaking scheduled maintenance upgrades 
❖ Setting up accounts email for new staff, ensuring that they know how to log in 
❖ Back up and delete email staff resigns. 
❖ Solving password problems 
❖ Talking to clients and computer users to determine the nature of any problems they encounter 
❖ Responding to breakdowns 
❖ Investigating, diagnosing and solving computer software and hardware faults 
❖ Repairing equipment and replacing parts 
❖ Obtaining replacement or specialist components, fixtures or fittings 
❖ Checking computer equipment for electrical safety 
❖ Other tasks from Top Management.

Requirement:  

❖ In-depth knowledge of hardware and software 
❖ Up-to-date knowledge of the latest IT and software trends 
❖ At least 2 years’ experience 
❖ Strong communications skills 
❖ Excellent organizational skills 
❖ Must Chinese and English speaking.

Position Hired:   Technical Support, ( Khmer / English / Chinese ). PP
Basic Salary:   Negotiable
Office Location:   Phnom Penh
Schedule:   8:00AM Till 5:30PM
Responsibility:  

❖Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps. 
❖Accommodates client disabilities by recommending devices and techniques. 
❖Maintains client confidence and protects operations by keeping information confidential. 
❖Contributes to team effort by accomplishing related results as needed. 
❖Provide support, including procedural documentation and relevant reports. 
❖Walk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues. 
❖Rapidly establish a good working relationship with customers and other professionals, such as software developers 
❖Conduct electrical safety checks on computer equipment. 
❖Other tasks from manager

Requirement:  

❖At least 2 or 3-year experience. 
❖Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution 
❖Problem solving skills and strong customer focus 
❖Good communication in Khmer and English

Position Hired:   Customer Service Agent, ( Khmer / English / Chinese ). Phnom Penh/Poipet/Sihanouk Ville
Basic Salary:   Negotiable
Office Location:   Phnom Penh/Poipet/Sihanouk Ville
Schedule:   Morning Shift, Afternoon Shift
Responsibility:  

❖Attracts potential customers by answering product and service questions; suggesting information about other products and services.
❖Opens customer accounts by recording account information.
❖Maintains customer records by updating account information.
❖Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
❖Maintains financial accounts by processing customer adjustments.
❖Recommends potential products or services to management by collecting customer information and analyzing customer needs.
❖Prepares product or service reports by collecting and analyzing customer information.
❖Contributes to team effort by accomplishing related results as needed.
❖Ensure customer satisfaction and provide professional customer support.
❖Other tasks from manager

Requirement:  

At least 2 or 3-year experience.
❖Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
❖Problem solving skills and strong customer focus
❖Good communication in Khmer, English and Chinese speaking a must

Position Hired:   Sale Executive, ( Khmer / English / Chinese ). PP, BTB, SR, SHV
Basic Salary:   Negotiable
Office Location:   PP, BTB, SR, SHV
Schedule:   8:00AM Till 5:30PM
Responsibility:  

-    Follow the Sale supervisor to perform the channel sales / direct sales for marketing strategies
-    Achieve annual sales target assigned to team and individual. Improve market coverage
-    Maintain and develop good relationship with customers
-    Understanding of customer’s requirements to provide satisfaction services to customers
-    Provide required reports and planning as well as sales forecasts
-    Monitor and report market activities and industry trends
-    Look for new projects / follow up projects
-    Handle customers’ payments
-    Undertake and perform other duties as assigned by Sales Manager

Requirement:  

-    Bachelor’s degree in Business or Marketing
-    Experiences in ISP, Telecom operator or TV service provider are highly preferred.
-    Confident, Perseverance, Excellent Interpersonal skills
-    Willing to accept challenges and work under pressure
-    Be able to traveling to other provinces and field works if needs
-    Native Khmer speaking. Proficiency bilingual in Khmer/Chinese or Khmer/English are preferable
-    Having personal motorbike

Position Hired:   Call Center Agent ( Morning Shift, Afternoon Shift, Night Shift ), ( Khmer / English / Chinese ). PP
Basic Salary:   Negotiable
Office Location:   Phnom Penh
Schedule:   Morning Shift, Afternoon Shift, Night Shift
Responsibility:  

• Obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines requirements by working with customers.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains call center database by entering information.

Requirement:  

•    Verbal Communication
•    1 or 2 year experience with customer service or call center 
•    People Skills, Informing, Customer Focus
•    Customer Service, Attention to Detail
•    English Communication or Chinese Speaking is Prefer.

Position Hired:   Customs Clearance Officer, ( Khmer / English / Chinese ). Phnom Penh
Basic Salary:   Negotiable
Office Location:   Phnom Penh
Schedule:   8 AM Till 5:30 PM
Responsibility:  

-  To ensure the clearing of good from the Customs within the shortest possible time.
- Handle the day to day customs clearance operations of the department.
- Control and update quantity of exempted items in system in order to monitor the balance available quantities.
- Proper co-ordination with Shipping Lines, Transporters, customs and Customers for timely collection and dispatch of shipments.
- Ensure that Annual Customs Duty Exemption is obtained and applied for all applicable items.
- Receive and verify necessary clearing documents from Foreign Purchase Officer, translate invoices if not in Arabic, and forward them to the Customs Broker.
- Ensure that all relevant systems are used correctly for all jobs / shipments all jobs are invoiced and closed within the specified time frame.

Requirement:  

- Need Customs clearance certificate
- Minimum 2years experience with customs clearance.
- Excellent listening and questioning skills
- Good solving problem/motivation and convince skills
- Good in writing and spoken English/Khmer, Priority admission in Chinese.

Position Hired:   IT Business Analyst, ( Khmer / English / Chinese ). Phnom Penh
Basic Salary:   Negotiable
Office Location:   Phnom Penh
Schedule:   8 AM Till 5:30 PM
Responsibility:  

- Liaising between the IT department and the Business Unit.
- Perform quality test for IT System.
- Enhancing the quality of IT products and services.
- Producing reports on application development and implementation.
- Analyzing the design of technical systems and business models.
- Analyzing IT data for business insights, and decision.
- Analyzing business needs.
- Sourcing and implementing new business technology.
- Finding technological solutions to business requirements.

Requirement:  

- Degree in Computer Engineering.
- 2+ years in similar position and responsibility.
- Excellent problem-solving skills.
- Analytical mindset.
- Exceptional interpersonal skills.
- Excellent written and verbal communication skills.
- Attention to detail.

Position Hired:   Project Team Leader, ( Khmer / English / Chinese ). Phnom Penh
Basic Salary:   Negotiable
Office Location:   Phnom Penh
Schedule:   8:00AM Till 5:30PM
Responsibility:  

-    Main point of contact with customer on project execution
-    Understand contractual and customer requirements
-    Project planning, execution, monitoring, controlling and closing.
-    Ensure that project is delivered on-time, within scope and within budget
-    Coordinate internal resources and vendors for the flawless execution of projects
-    Report to management on project status

Requirement:  

-    Competent in speaking, reading and writing in Chinese. Knowing English and Khmer languages will be favorable.
-    Experience in project management in telecom, Telemedia or IT industries
-    University degree in telecom/ communication technologies, electronics/ electrical, IT, or equivalent
-    Ability to communicate with various departments and levels of people
-    Ability to identify project execution choke points, plan risk management and devise problem -solving or mitigation measures
-    PMP (Project Management Professional) or equivalent qualification will be a bonus

Position Hired:   KEY ACCOUNT MANAGER ( Khmer / English / Chinese ). PP
Basic Salary:   Negotiable
Office Location:   Phnom Penh
Schedule:   8:00AM Till 5:30PM
Responsibility:  

1、Responsible for market development and sales for CCTV /ELV system/Intelligent Building project and telecom service cooperation.
2、 CCTV/ELV system/Intelligent Building project and real estate project information collect, follow up and customer relationship maintain. 
3、 CCTV/ELV system/Intelligent Building project bidding work. 
4、 Other relate work.

Requirement:  

1、 Honest, good at learning, work hard, team work spirit.
2、 2 years market development and sales experiences in IT/ ELV system/Intelligent Building industry.
3、 Understand work knowledge and work process of CCTV/ELV system/Intelligent Building. 
4、 Has customer resource basis and successful achievement in CCTV/ELV system/Intelligent Building.
5、Has strong ambition on work, good compressive ability,good at team work , can achieve company sales target.

Position Hired:   Junior System Engineer ( Khmer / English / Chinese ). PP
Basic Salary:   Negotiable
Office Location:   Phnom Penh
Schedule:   8:00AM Till 5:30PM
Responsibility:  

•    Install, configure, test and maintain operating systems, application software and system management tools
•    Manage and monitor all infrastructure installations, including configurations, testing, and maintenance
•    Proactively ensure the highest levels of systems and infrastructure availability
•    Maintain security, backup, and redundancy strategies
•    Identify potential issues and integrate possible solutions
•    Craft custom scripts, reducing requirement of human interaction
•    Participate in the design of information and operational support systems
•    Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
•    Liaise with vendors and other IT personnel for problem resolution

Requirement:  

•    BS/MS degree in Computer Science.
•    1+ year experience as system engineer or fresh graduate are encourage to apply
•    Experience managing Windows Server, Linux Server, DNS Server, Mail Server, FTP
•    Experience with monitoring systems (Cacti, Zabbix, Nagios), 
•    Certificate: Vmware, Microsoft, Linux will add advantage
•    Knowledge in Data Center, IT security
•    Can-Do attitude

Position Hired:   Back End Developer ( Khmer / English / Chinese ). PP
Basic Salary:   Negotiable
Office Location:   Phnom Penh
Schedule:   8:00AM Till 5:30PM
Responsibility:  

•    Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement.
•    Build API for integration with various system
•    Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience.
•    Developing ideas for new programs, products, or features by monitoring industry developments and trends.
•    Recording data and reporting it to proper parties, such as clients or leadership.
•    Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
•    Taking lead on projects, as needed.

Requirement:  

•    Bachelor’s degree in computer programming, computer science, or a related field.
•    4 years + experience as backend developer, project lead from standard software development company
•    Fluency or understanding of specific languages, such as PHP, Java, or Python, and operating systems may be required.
•    Experience Agile development methodology.
•    Experience with DevOps, Enterprise Service Bus (ESB), SOAP
•    Proficient understanding of code versioning tools, such as Git
•    Strong understanding of the web development cycle and programming techniques and tools.
•    Focus on efficiency, user experience, and process improvement.
•    Excellent project and time management skills.
•    Strong problem solving and verbal and written communication skills.
•    Ability to work independently or with a group.
•    Willingness to sit at desk for extended periods.

Position Hired:   Database Administrator ( Khmer / English / Chinese ). PP
Basic Salary:   Negotiable
Office Location:   Phnom Penh
Schedule:   8:00AM Till 5:30PM
Responsibility:  

•    Install, patch, upgrade, configure, tune and maintain MySQL databases
•    Collaborate with Developer for system development
•    Build and Maintain Data warehouse
•    Work with Business Intelligence Team, Billing Team for report tuning
•    Troubleshoot critical performance bottlenecks for MySQL databases
•    Review and assess the impact of database design changes prior to their implementation
•    Collaborate with other IT teams and Vendors to resolve complex and multi-disciplinary issues
•    Ensure that databases are monitored, maintained, backed up, and available as appropriate
•    Manage database security with an adherence to security policy
•    Review stress testing results and provide recommendations to development teams
•    Automate management tasks, streamline processes, and perform standard administrative functions
•    Mentor, assist, encourage, and serve as a backup to other team members
•    Build, scale, and administer Mysql infrastructure with a focus on the performance, availability

Requirement:  

•    IT graduate
•    4 Years + experience as MYSQL, Oracle DBA
•    Solid knowledge in Backup and Recovery, System High Availability, Clustering
•    Understanding of MySQL’s underlying storage engines
•    Knowledge of de-facto standards and best practices in MySQL, Oracle, Postgres, SQL Server
•    Strong knowledge of ODBC/JDBC client/server communication
•    Automation experience with ‘Shell/Python/Ruby/Perl’ and ‘SQL’ scripting
•    Analytical skills necessary to perform troubleshooting of errors and performance issues
•    Work experience with OLTP, OLAP, Staging, and Data warehouse configuration

Position Hired:   Billing Coordinator ( Khmer / English / Chinese ). PP
Basic Salary:   Negotiable
Office Location:   Phnom Penh
Schedule:   8:00AM Till 5:30PM
Responsibility:  

•    Install, configure, test and maintain Billing System
•    Support daily operation of billing system, creating user, create products
•    Support Billing Report
•    Support Integration with other system
•    Work with vendor

Requirement:  

•    BS/MS degree in Computer Science.
•    1 years+ experience with Billing System from ISP, Telco
•    Fresh Graduate are also welcome
•    Can-Do attitude

Position Hired:   IT Director ( Khmer / English / Chinese ). PP
Basic Salary:   Negotiable
Office Location:   Phnom Penh
Schedule:   8:00AM Till 5:30PM
Responsibility:  

•    Oversee all technology development, operations, and support
•    Devise and establish IT policies and systems to support the implementation of strategies set by upper management and global IT
•    Analyze the business requirements of all departments to determine their technology needs
•    Purchase efficient and cost effective technological equipment, software, and services
•    Inspect the use of technological equipment, software, services to ensure functionality and efficiency
•    Identify the need for upgrades, configurations or new systems and report to upper management
•    Coordinate IT managers, supervise internal and external teams, an provide guidance
•    Control budget and report on expenditure
•    Assist in building relationships with vendors and creating cost-efficient contracts
•    Coordinate any global IT initiatives and implement them

Requirement:  

•    Proven 10+ year experience as the head of IT in a multi-national companies 
•    Experience in managing entire IT organization (application development, support, operations, infrastructure, project management office, and cybersecurity) 
•    Sound understanding of computer systems (hardware/software), networks etc. 
•    High integrity and not afraid to challenge the status-quo 
•    Experience in setting and managing information technology budget 
•    Excellent organizational and leadership skills 
•    Prior project management experience 
•    Outstanding communication abilities in English and Mandarin 
•    Ability to work in a fast paced environment with competing priorities 
•    International consulting firm experience highly desirable 
•    BSc/BA in computer science, engineering or relevant field; MSc/MA will be a plus 

Position Hired:   Billing Engineer & Analyst, ( Khmer / English / Chinese ). PP
Basic Salary:   Negotiable
Office Location:   Phnom Penh
Schedule:   8:00AM Till 5:30PM
Responsibility:  

•    Install, configure, test and maintain Billing System
•    Support daily operation of billing system, creating user, create products
•    Support Billing Report
•    Support Integration with other system
•    Work with vendor

Requirement:  

•    BS/MS degree in Computer Science.
•    4 years+ experience with Billing System from ISP, Telco

How to apply

Mr. POK Bunly

Deputy HR Director

012 670 974 | 096 2 9999 72

pok.bunly@smtelemedia.com

Mr. NOEUN Chansovanda

Deputy HR Manager

092 333 031

noeun.chansovanda@smtelemedia.com

Mr. DUONG Phanvichet

Senior Human Resources

087 553 346

duong.phanvichet@smtelemedia.com

Mr. LY David

HR Executive

099 919 665 | 010 919 665

ly.david@smtelemedia.com

Ms. PON Pheakdey

HR Executive

015 786 440

pon.pheakdey@smtelemedia.com

Career Cambodia Singmeng Telemedia Co., Ltd

098 800 130

career@smtelemedia.com